car
Request service

Do you need to schedule a service or speak with an expert?
Use the form below and send us a message.
Have an Emergency? - For immediate response, please CALL US at 915-585-0909 .
After hours and weekends, we have a dispatcher who will contact the on-call service technician.

Free estimate
Financing
FAQ
Serving all of El Paso and Las Cruces areas
 Schedule service  Call Today 915-585-0909
Total Air: Blog

Total Comfort. Total Savings. TOTAL AIR!

Back

Customer Service Training

customer-service-training

Here at Total Air Services we strive to provide our customers with the best service possible. Earlier this month our entire staff completed a 15-hour customer service training program. The program focused on learning how to interpret customer’s specific needs, and how to assist them. Our technicians and office staff role played and acted out scenarios where they assisted customers who were unsure of what services they needed or who had become disgruntled after negative experiences with other contracting companies. This type of training is imperative to making sure that all Total Air customers are welltaken care of; we want to ensure that all of customers feel how much our company appreciates their business. When you choose Total Air for your air-conditioning and heating needs, you can rest assured that you will be treated with the utmost care and respect from all of our staff.


Back

Top rated and reviewed by our customers

Ratings on social sites and many other review websites, in fact Total Air have more 5 Star Ratings than any other HVAC company in the area.