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Serving all of El Paso and Las Cruces areas
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    • Total Trust, Integrity & Performace
    • Total Comfort. Savings & Quality
    • Total Customer Satisfaction
    • Refrigerated Air Conversions
    • New Installations & Repairs
    • Preventive Maintenance

Total Comfort. Total Savings. TOTAL AIR!

Total Air is a locally owned and family-operated cooling and heating contractor, committed to your home comfort needs. Trusted and respected in the El Paso and Las Cruces areas for over 15 years, our number one goal remains total customer satisfaction for cooling and heating installations, repairs and conversions.
From the entire team at Total Air, thank you for considering us for your HVAC needs.

Why Choose Total Air
  • A+ Rating with the Better Business Bureau
  • High efficiency, quality brands
  • Respectful, expert technicians: background checked; drug-tested
  • Friendly, knowledgeable customer service and support
  • High quality workmanship
  • Licensed, bonded and insured for TX & NM

Here's What Our Customers Are Saying

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    Abe M.
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    Dan L.
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    Scott F.
  • "Total Air was great! On time, Joe B. was so professional and knowledgeable. Very nice. He fixed our AC and the difference was felt immediately! Great company, will definitely use and recommend them going forward. Thanks Joe!!"
  • "I submitted a request for a quote online to convert from refrigerated air to AC/Heater. Within a couple of hours someone called to set up an appointment for the very next day! Luis was on time and very professional yet personable. He was clearly proud of the... Read more
  • "Wow! I can't say enough about how terrific this entire company is. From the first call to the payment of my invoice - everyone was top notch. On time, clean, professional & friendly. I highly recommend this company!"
  • "I was in need of replacing a 4 ton roof top mounted air conditioner package unit so I started looking around. I hadn’t heard of Total Air before but saw they had great reviews on Google. I decided to give them a call and get a quote from Luis. Luis... Read more
  • "Excellent service! Prompt, friendly, and reasonably priced."
  • "Last spring Total Air replaced my evaporative cooler and old heating system with a refrigerated unit and new furnace. My experience with this company has been outstanding every step of the way. From initially setting up an estimate with their technician... Read more
  • "Joe is incredible . He came to install our new thermostat. He has a FABULOUS personality, he made me feel comfortable before he even entered our home. He's kind and EXTREMELY knowledgeable . Joe is someone you'll be happy to have in your home. Believe me... Read more
  • "Amazing company, ready to answer all your questions and offer different options for the best unit that is right for you. Luis is an excellent sales manager and great workers, Ernie and Louie. They installed a 4 ton split system HVAC and a mini split in the rear of the house. Excellent value!"
  • "Fast, courtious, smart, in and out. Very reasonably priced."
  • "Amazing company, ready to answer all your questions and offer different options for the best unit that is right for you. Luis is an excellent sales manager and great workers, Ernie and Louie. They installed a 4 ton split system HVAC and a mini split in the rear of the house. Excellent value!"
  • "They are great! After having a horrible experience with another AC company, Luis at Total Air came to the rescue. Not only did Total Air have a better price, their installers and everyone did a great job and the AC works way better than the one I had. Even my... Read more
  • "I had my AC conversion done by Total Air a couple years ago, and it went extremely smoothly (other than an electrician stepping through my ceiling which was also quickly fixed.) The process was easy, everything was smooth.   I recently recommended... Read more
  • "Getting an appointment was a week out, I thought "Hmm, ok high demand HVAC 'ers, lets go". Customer service gave two reminder calls, in case you're a space cadet (not captain yet), and they were pleasant to speak with. However what earned them five stars was... Read more
  • Positive: Professionalism, Punctuality, Quality, Responsiveness, Value "I had the pleasure of having Joe as my technician to service my cooling system. Joe was very polite and professional. Additionally, he provided excellent... Read more
  • "Total Air worked on a 100+ degree day and until it was done, through midnight. The employees were courteous. Great Service! Great Price! Highly Recommended!"
  • "We were very happy with the service we received. Mike, Service Technician, was very professional, friendly and efficient. We highly recommend this company!"
  • "Joe came out to assist me with my refrigerated air issue.. I want to start by saying, he is one of the friendliest people you will ever speak to. He took the time to educate me on what the problem was and the reason for it and what needs to be done to... Read more
  • "Our air went out last night. It was late and I messaged the company. Brandon Brooks answered my message and tried to help me out. He told me to call the company first thing in the morning and let them know I spoke with him. They were able to send a... Read more
  • "They have serviced two different properties. Both technicians were courteous, professional & fully explained the services provided with reasonable cost. Will call on them again when the A/C needs service. Originally referred by our realtor, they have proven to be reliable. Good Job Mike! Thx"
  • "I believe that once you convert to refrigerated air you should have cold air blowing in each and every room of the house. I am a home renter, and it's like pulling teeth to get the landlord to fix anything. Total Air installed refrigerated air back in 2015... Read more
  • "There is not a better full service HVAC company in the entire El Paso region. I would not hesitate to have any of the Total Air guys work in my n home. I was in a very urgent situation and needed help fast. Total Air came through. 10 stars!! Thank you, Total Air."
  • "Mike came out on a Saturday was here very fast. Fixed my problem. Great job."
  • "The service is extraordinary: fast, efficient, punctual. Brandon Brooks, owner of the company, is impressively honorable and takes the "service above and beyond" approach for his customers. I am still in awe." --Fairya M., 5 Star Google Review
  • I'm so happy I called Total Air Services.From the time I called their customer service was excellent.Danielle was so helpful and kept me informed on when the technician would arrive.Joe the technician showed up and was nothing but friendly, helpful... Read more
  • "These are my guys, the best, outstanding, trust Lenox the only firm that offer a ten year warranty. One day, they installed the entire hvac conversion, heater to, in one day, no I'm not kidding. I've seen others take a week."
  • "Total Air did a excellent job on my refrigerated air conversion. I was impressed with how quick and easy they made the whole process .I was not home at the time just my elderly father.Adriana was just wonderful keeping me updated throughout the day .She has... Read more
  • "Fantastic service and extremely knowledgeable in what was needed to direct proper air flow and cooling of our home. Brandon and Albert provide friendly customer service and are very well versed in what is best for the AC system and home. Total Air has always... Read more
  • "Great customer service. Showed me all the possible options that best fit my needs. Even offered financing. Work was done quickly and professionally."
  • "I believe that once you convert to refrigerated air you should have cold air blowing in each and every room of the house. I am a home renter, and it's like pulling teeth to get the landlord to fix anything. Total Air installed refrigerated air back in 2015 in... Read more
  • "Carlos from Total Air came by to fix a loose fan blade, did an excellent repair, diagnosed a potential future motor failure due to some findings and advised me on working through warranties and costs to save money on any possible future replacements &... Read more
  • "Salesperson was great! We worked with another company and they would not share different prices and financing options. Setup has gone very well. Even now they have had to come back two times due to inspection requirements, and they have done... Read more
  • "Last week my AC went out and after extensive research I choose 3 AC contractors and received a quote from each. After reviewing my options with each contractor I decided to go with TOTAL AIR. My decision was based mostly on my interaction with their... Read more
  • "@TotalAirElPaso installed my HVAC system back home. Won’t ever go anywhere else." --Michael T. Twitter Review
  • "Professional, quick and friendly service..Check! Top notch company! Definitely recommend TOTAL AIR. Thank you Miguel and Orlando we appreciate your hard work! You all did amazing!"
  • "I was extremely impressed by Total Air Technician Carlos P…as he performed a routine maintenance/ inspection of our Total Air installed HVAC system a few days ago. His professionalism and personal demeanor were outstanding. He took the time to explain... Read more
  • "Wonderful customer service--just had my summer PM performed by Carlos Parra who was very professional, friendly and courteous. He also gave me some very good advice regarding filters and PM contracts. Thank you, Carlos!" --Linda T.
  • "Total Air has been our go to for repairs. We have had our system (installed by another company when the home was built) go out and Total Air promptly diagnosed the problem and repaired it. The price is reasonable. We used them to vacuum our dryer vent on the... Read more
  • "These guys are the best, always punctual, have always solved my problems and the prices are very reasonable. I would think that the quality of service and dependability they offer would come at a much higher price."   "I have been their customer... Read more
  • "Fernie Guerrero mastered his customer service skills when he went out of his way to help us out. We had a slight problem when our unit was not working properly. Called and requested a technician to come out to observe the problem. Within an hour, Fernie... Read more
  • "Nice family operated business. Very dedicated and professional."
  • "In May of 2015, I had TOTAL AIR Install a new Lennox XC25cooling unit with a variable air handler with PurAir filtration system in my home. This month I had my 5th service check up done by Total Air and the tech that came asked when I got the unit because he... Read more
  • "I had the pleasure of working with Joe, Albert, and Brandon because I needed a new unit put in my home. They took excellent care of me and did everything they promised. I would highly recommend Total Air Services."
  • Last winter Total Air converted my house from evaporative cooling to refrigerated air. They removed 2 coolers and 2 furnaces and replaced them with Trane A/C units and furnaces.  Their quote was very reasonable and Albert Avila oversaw the... Read more
  • "My experience with Total Air couldn't have been better. Everyone was very friendly and helpful, and the technicians diagnosed the problem quickly, explained it clearly, and fixed it immediately. When another issue arose as a result of the cold weather, the... Read more
  • "Great customer service! Everyone is very helpful and knowledgeable. I highly recommend this company." 5 star Google review
  • "Great customer service Adriana is awesome. They really take care of their customers. Brandon does a great job. I highly recommend Total Air." 5 star Google Review
  • "Awesome company. I tell everyone you all are a rare genuine company. Thank you for your kindness, especially the wonderful people answering the calls."
  • "On June 6, 2017 I had an A/C unit installed in my home by Total Air. Sean, the sales representative, was very professional and knowledgeable about the product and the installation. When I called him, he always returned my call in a timely manner. I was so... Read more
  • "Joe B. with Total Air is very knowledgeable and took his time explaining all the questions I had about my new HVAC system. Joe was very respectful and detail oriented. I highly recommend Total Air, ask for Joe B. I know I will."
  • "Total Air has excellent customer service. They are very accommodating and really care about their customers."
  • Very pleased with the installation and follow up services from Total Air. Installation by Jesus H and Rudy S. Thank you!
  • Total Air is the best HVAC contractor in El Paso, Texas.  Not sure why anyone would rate less than exceptional - Five Stars. Total Air Services immediately answers calls, arrives at scheduled appointments on-time and ready to work, are highly... Read more
  • Total Air provides great customer service. Friendly staff. Very happy with the workmanship and cleanliness when they installed the units. They've answered all our questions when we were looking in buying our first refrigerated air system. Got our Rheem 5 ton... Read more
  • Total Air is a very professional company. They were quick, efficient and very friendly. We have been very happy with our Refrigerated Air unit and just wish we had done this sooner. I would recommend Total Air to everyone.
  • "Awesome! These guys were quick, nice and knowledgable. Highly recommend Total Air. If you have a Costco membership even get an extra 10% off (in a Costco cash card)."
  • "Used Total Air for conversion to refrigerated air. Great experience! Brandon, Sean and the entire team at Total Air went above and beyond to get the job done correctly and efficiently. Will definitely recommend Total Air to friends and family."
  • "Very professional, polite and friendly. This is a top quality business because of their great people. I highly recommend calling them for an estimate on any project you have."
  • "From the first call to Christina and later speaking with Danielle, to Orlando for diagnosing our unit, and Louis & Sean, who got the work done., Total Air was nothing less than professional. Great group of people."
  • "The salesperson did not try to upsell me. He listened to what I desired and then came up with possible solutions. Other companies I talked with would tried to sell me what they had an interest in instead of what I wanted. The installation team was... Read more
  • "I am calling to thank you for quick and prompt response and great service to my request this week. I will have additional needs for April of next year. You will have my business forever. I appreciate it. And, that’s why you will be in business for a long time to come."
  • “I live in an historical area in El Paso and Total Air went above and beyond informing me of everything that was being done with my installation. I called four other companies but they all wanted to cut corners and charge me an arm and... Read more
  • Your service personnel are awesome! Ray came out to winterize my system. Great job!
  • I appreciated that Albert, Total Air's project manager, took the time to explain everything to me before my purchase. He was great! The new system is so quiet and comfortable. I am so happy I chose Total Air for this purchase. They have all been great to work with!
  • Watching Total Air at work and the professionalism they showed, I feel they should be commended with this letter of appreciation. The installers are good at what they do. I would recommend them to anyone who is thinking of a new heating and cooling system.... Read more
  • Last week, I got preventative maintenance service for our 2 HVAC units. The technician called me to let me know he was on his way and showed up right when he said he would. He checked out our 2 units, tested the components, cleaned everything and then gave me... Read more
  • Very friendly staff and reasonable prices. Highly recommend this company its very obvious their integrity and business ethics is very good.
  • "This company is great...they know what they are doing!"
  • "This is the third time that we used Total Air. The first two times were for preventive maintenance. (First to bring our heater into specification and then to have our A/C units charged) The third time was today, a Sunday, when one of our A/C units stopped... Read more
  • "They're wonderful. A few people on our street, including myself, have used them for refrigerated air installation. Couldn't have picked a better company to do the job. Professional crew always on time and willing to help no matter what the issue is."
  • Total Air is fast and professional. Best investment ever!
  • "We love our new air conditioner so much especially during the hottest summer days! It's so cool!!!! We are satisfied and beyond blessed to have picked such a great team like Total Air!!  Your team has been checking up on us to make sure we... Read more
  • "I had several estimators from local contractors quote my swap out. I felt most confident with Total Air. Not only was Total Air competitive in pricing, but I felt most comfortable hiring them for the job. The salesperson, Don, has so much knowledge and... Read more
  • "Total Air in El Paso did a beautiful job installing new furnace...all up to code...and super nice people. Thanks!"
  • "Awesome, professional, staff with uncomparable work. You can go to others...but why settle for second best."
  • "Thank you Total Air for the quiet, cool, comfortable air provided by the installation of our two new refrigerated air systems!"
  • "I have lived in El Paso since about 1952. We engaged Total Air El Paso through Lowes' after our HVAC unit of eleven years ceased functioning. Lowes has a reputation for only contracting for the best craftsmanship and work. Your rep, Luis, met with... Read more
  • "Joe and Nathan did a great job today!!!!They were FAST, honest and professional. The price was affordable, I was able to get a same day appointment and most importantly my refrigerated air is working perfectly!!"
  • "On a scale of 1 to 10, Total Air is a 12. Thank you for your responsive, excellent service."
  • "I have been so impressed with Total Air--from the very first time I called them and the owner himself came to my house to the ongoing service I continue to receive. Everyone is so nice. I recommend Total Air to everyone I know who needs HVAC help."
  • The place to go for sure!! Excellent company, we wouldn't go any where else!!
  • Recently hired them to repair duct work at my home. Their crew arrived as scheduled, they were fast and knew their work. They corrected all details left behind by another contractor. Thanks Total Air Team for your professional work!!!
  • I used Total Air again this year. As always, fantastic service!
  • Brandon and his team are totally professional, efficient, competitively priced and best of all, they completely cleaned up after themselves! You can't beat that!
  • Brandon and his team are the best! Not only is installation and maintenance good, follow up is excellent!
  • An Awesome Company, they DON'T take ANY short cuts!!!
  • Great team working on my old, old house in the University area! They worked through snow, rain and sleet to get my job done. Am very happy I converted my old system!
  • Brandon, Don, Ishmael and the rest of the Total Air crew who installed our Lennox furnace did an A+ job! We are totally satisfied with the professionalism, the competitive pricing, the communications and the courtesy we were given.
  • Used Total Air recently to service HVAC systems and update the thermostats in our new home. Very professional and up-to-date. Responsive and thorough.
  • Brandon your followup and continued service is the best. Iwould recommend you to anybody looking for a good job at a good price thank you again.
  • This is the third time that we used Total Air. The first two times were for preventive maintenance. (First to bring our heater into specification and then to have our A/C units charged) The third time was today, a Sunday, when one of our A/C units stopped... Read more
  • Had a system installed while I was overseas, worked great until yesterday. Made a call and a tech named Joe called minutes later and said he had 2 more jobs but would come. He came after quitting time for most. Very personable, even more thorough. He went... Read more
  • Thank you Brandon for doing such a great job on my a/c...big improvement from what I replaced, just waiting for heat to come in to enjoy the cool air...would definitely recommend to people I care about.
  • Total Air is a company I feel confident in recommending to anyone looking to service or replace their air conditioning unit. I have been in the restaurant business for over 20 years and have worked with many servicing-type businesses. Total Air is one of... Read more
  • My special thanks to Brandon and his team for the great installation. We noticed and appreciated your attention to detail and relentless determination to release quality work on time. We will certainly send any future projects to your company Thanks
  • We wouldn't use any other company, wonderful crew!!!
  • I want to thank Brandon and his team. They did an outstanding job. I am so glad that my wife and I decided to go with Total Air. I would recommend them to anyone.
  • Fast, friendly, quality service! We had Joe B at our house today, what a nice man! Thank you for your work today Joe!
  • Best of the best!! I highly recommend Total Air!!

Top rated and reviewed by our customers

Ratings on social sites and many other review websites, in fact Total Air have more 5 Star Ratings than any other HVAC company in the area.